FAQ
Frequently Asked Questions
Parking gENERAL
Anyone parking on the St. George campus must pay for their parking. There are no exceptions. This includes individuals using an Accessible Parking Permit issued by the government of Ontario. Parking can be paid via the purchase of permits on our permit portal, via payment using our Pay-by-Plate machines located throughout our campus, or by using our Pay-by-Phone mobile app (ParkedIn).
Permit and daily rates for parking vary depending on the location, time and type of parking an individual would like to purchase. Our interactive parking map has all the details of where, when and the cost of using St. George parking facilities.
To find out where all our parking facilities are located, when they are available for use and by whom, please visit our interactive parking map.
There are designated accessible spaces located at various parking facilities throughout the St. George campus. Please refer to the interactive parking map for more information. Within the details tab of each parking location are specifics about if the facility offers accessible parking and where such spaces are located.
Special Accommodation parking permits are available to those who possess a valid Accessible Parking Permit (APP) issued by the government of Ontario. A copy of the permit, both front and back, must be supplied to Transportation Services staff when making your request.
If you have a diagnosis of a disability and/or a temporary disability and you do NOT have an APP, students can register with Accessibility Services (416.978.8060) to obtain a letter of support to be considered for a Special Accomodation parking permit. Faculty and staff can obtain a letter from the Office of Health and Well-Being (416.946.0537).
Interested parties who wish to arrange for special event parking – for weddings, media, or other functions – must contact the Transportation Services office at 416.978.PARK [7275] to make requests. Payment for special event parking must be received no less than five (5) business days before the event. Final bookings must be made no less than ten (10) business days before the event.
Due to priority being given to faculty, staff and student parking, any and all University events, as well as regularly sheduled maintenance of our parking facilities, Transportation Services does not guarantee special event parking requests from external parties (i.e. not part of the University community) will be approved.
Any individual who purchases a permit or daily parking (via our permit portal, Pay-by-Plate or Pay-by-Phone) agrees to abide by the regulations governing parking permits and parking facilities on the St. George campus.
It is the individual’s responsibility to be aware of all applicable regulations. Failure to adhere to them can result in a ticket being issued or vehicle being towed at the owner’s expense.
Each campus has its own independently operated parking services office which provides and regulates its own parking. The following is contact information for these locations:
► University of Toronto at Mississauga (905) 828-5254
► University of Toronto at Scarborough (416) 287-7576
Daily parking is available at select locations throughout the St. George campus. Passes may be purchased via our permit portal, Pay-by-Plate machines, or our Pay-by-Phone app (ParkedIn).
Please be aware, during the hours of 7:00am to 5:00 pm, Monday to Friday, some parking lots are reserved for monthly parking permit holders only. The Pay-by-Plate machines in these lots are programmed to not issue parking passes during these periods.
Attempting to park in a restricted area with a daily parking pass will result in a ticket being issued or the offending vehicle being towed at the owner’s expense. For a list of available parking locations, please consult the interactive parking map for details.
Parking tickets, known as a Parking Violation Notice (PVN), are issued by our Parking Control Officers patrolling all parking facilities on the St. George campus.
PVNs are municipally enforced tickets and the by-laws governing them are those of the City of Toronto. Anyone who receives a PVN must follow the instructions listed on the front and back of the PVN. This includes all options regarding dispute or payment, or any other matter listed on the PVN.
Any fines related to PVNs are paid to the City of Toronto and NOT Transportation Services or any department or governing body within the University of Toronto.
Transportation Services does not have the authority to rescind City of Toronto sanctioned parking tickets.
Parking Permits
Students permits can be purchased via our permit portal. They are sold in limited numbers on a first-come, first-served basis.
Qualified applicants must have a valid UTORid.
Your license plate is your one and only proof of purchase. Please ensure the correct license plate is registered. Otherwise, enforcement action will occur by means of ticketing or towing at the vehicle owner’s expense.
Faculty/Staff permits can be purchased via our permit portal.
Qualified applicants must have a valid UTORid.
Your license plate is your one and only proof of purchase. Please ensure the correct license plate is registered. Otherwise, enforcement action will occur by means of ticketing or towing at the vehicle owner’s expense.
Temporary weekly and monthly permits can be purchased via our permit portal.
All faculty, staff and students are eligible for these permits. Qualified applicants must have a valid UTORid.
Your license plate is your one and only proof of purchase. Please ensure the correct license plate is registered. Otherwise, enforcement action will occur by means of ticketing or towing at the vehicle owner’s expense.
Permit holders can only have one vehicle registered to their permit. However, permit holders have the ability to change the vehicle registered to their permit via their account in our permit portal.
A step-by-step vehicle change guide is available on the faculty/staff webpage.
Please note, daily passes are not eligible for license plate changes.
After 4pm permits can be purchased via our permit portal.
These permits are available to both faculty, staff, students as well as external visitors to the St. George campus.They are valid after 4:00pm in designated unreserved parking areas, and also valid in these same areas all day on Saturday and Sunday. Permits are valid from the date of issue and sold in monthly increments.
Faculty and staff may purchase annual parking permits by payroll deduction (only if they are full time, 100% appointed) or credit card (Visa , Mastercard or American Express). Those electing to pay by credit card must pay for the remainder of the permit year in advance (i.e. from your start date to the expiry date of April 30). Only lump sum payments will be accepted. Those whose parking permits are cancelled in accordance with Transportation Services regulations, and paid by credit card, will be issued a pro-rated refund if applicable.
Students may purchase parking permits by Visa, Mastercard or American Express. Cancellation of a permit before its expiry date, or switching parking permit types, are subject to a $25.00 administrative fee in addition to any accumulated, or pro-rated, charges.
Temporary weekly and monthly permits can be purchased by faculty, staff or students via credit card.
Transportation Office
The Transportation Services office is located in the Banting Institute at 100 College Street, 2nd Floor, Room 222. The building is situated on the north side of College Street, between University Avenue and Bay Street.
We are open Monday to Friday, 8:15 am to 5:00 pm. The Office is closed on weekends, statutory holidays, and during periods when the University is closed, in accordance with the University’s policies. Summer hours are 8:15 am to 4:30 pm and are in effect from July 1st to Labour Day.
Caretaking Services are responsible for lost and found articles on the St. George Campus. In the event of a lost article, please check the Caretaker’s Office in the building where the article was lost. If the article is not found, you may contact the main Caretaking Services office.
The lost and found office is currently open by appointment only due to the COVID-19 pandemic. To make an appointment, email caretaking.service@utoronto.ca.
Caretaking Services (Lost & Found)
256 McCaul St., 3rd Floor, Room 305
Telephone: 416.978.6252
Email: caretaking.service@utoronto.ca
Website: Lost & Found
Hours of operation:
Monday to Friday, 8:00 am to 3:30 pm.
payment methods
Machine: Pay By Plate
Most University of Toronto parking locations are serviced by Pay-by-Plate (PbP) machines. The Pay-by-Plate machines accept both coins and credit card as methods of payment. Please ensure that you have exact change when making coin payments.
Parking purchased at the Pay-by-Plate machine is valid at the location of purchase only.
Location Half Hour Mon-Fri 6am-10pm
(Daily Max)Mon-Fri 5pm-6am
(Flat Rate)Sat/Sun & Holiday
(Flat Rate After 8am)
Parking Garage
McLennan Physical Lab N/A N/A $10 $10
Surface Locations
78 Queens Park Crescent N/A N/A $12 $12
Hart House Circle (East Side) N/A N/A $10 $10
256 McCaul Street N/A N/A $10 $10
100 College Street N/A N/A $10 $10
88 College Street N/A N/A $10 $10
124 Edward Street (Dentistry Surface) N/A N/A $10 $10
155 College Street (Surface) N/A N/A $10 $10
6 Kings College Road N/A N/A $10 $10
Machine: Ticket Station
The St. George garage utilizes a gated Pay-on-Foot system. To access the parking garage, please obtain a ticket from the ticket dispensing machine located at the entrance. This ticket is to be paid at one of the pay stations or at the parking exit prior to leaving the garage. Alternatively, customers with a tap enabled credit card have the option to use their credit card tap at the entrance and exit machines of the garage (no ticket required for this method)
Pay stations are located by the elevator on the ground level and at the parking exit.
Visa, Mastercard, American Express and debit card. As well as cash (bank notes and coins).
Mobile App
ParkedIn is Transportation Services mobile payment app for our parking customers at the St. George campus. The ParkedIn app provides customers the option to pay for parking in real time using their mobile devices with a simple scan of a QR code. This system provides a complete mobile and touchless experience.
Step 1: Open ParkedIn mobile app
Step 2: Select pay for parking using parking Lot zone ID
Step 3: Enter the four digit parking lot zone ID
Step 4: Enter your parking information
Step 5: Enter your payment information to complete your purchase
Commercial Parking FAQ
Information For Contractors
Commercial parking permits are available to a limited number of service people and contractors for specified areas only. These permits are only supplied when parking is essential in the performance of the work. They are not issued for the convenience of contractors’ staff to transport them to and from the University. Permits purchased will only be processed, and issued, if the required criteria is met to the satisfaction of Transportation Services.
Please review the applicable regulations for more details on the criteria as well as the privileges and restrictions governing Commercial permits.
When purchasing a commercial permit via our permit portal, all applicants must list the name and address of the contractor which employs them to work on the St. George campus. Failure to do so can result in a commercial permit being revoked.
Furthermore, at any time, either before, while or after a commercial permit is issued, Transportation Services reserves the right to request proof and/or a means of verifying said contractor/service personnel are working on a U of T construction site. If sufficient documentation is not provided, Transportation Services reserves the right to revoke any or all parking privileges on University property.
Purchasing a Permit For Contractors
Commercial permits are sold online via our permit portal.
commercial Permit Details
Commercial permits sold by the Transportation Services office are only valid on the St. George campus.
Commercial permits are valid 24 hours a day, 7 days a week in designated unreserved parking areas.
Please review the applicable regulations for more details about the areas in which Commercial permits are valid.
Faculty & Staff Permits FAQ
Purchasing a Permit
You can purchase a faculty/staff parking permit via our online permit portal. Please consult our interactive parking map for more details about locations and rates.
Only one permit can be issued to each permit holder. Parking permits are valid from the date of issue to to the expiry date of April 30 which is the end of our permit year.
All faculty/staff permits are available on a first come, first served basis only.
Qualified applicants must have a valid UTORid.
St. George campus faculty/staff annual parking permits are issued only to University of Toronto appointed faculty, staff, and librarians.
Transportation Services reserves the right to request proof of employment, to establish eligibility, at any time for any applicant or current permit holder; as well as deny a permit in cases where it is assessed that an applicant or current permit holder does not meet required criteria.
Please visit the Faculty/Staff permit webpage for locations and detailed pricing.
Faculty/staff annual permits are valid only in their designated parking lot or reserve space during business hours.
Please review the applicable regulations for more details about the privileges and restrictions governing faculty/staff permits.
faculty and staff permit Details
Your permit is not valid at the UTM and UTSC campuses.
Please contact UTM Parking & Transportation Services or UTSC Parking Services for supplemental permit and daily parking options on their respective campuses.
For the 2023/2024 permit year, parking permits are valid up to a maximum 12 month period from May 01, 2023 to April 30, 2024.
Outside of normal business hours (7:00am to 5:00pm, Monday to Friday), permit holders are entitled to use any available parking space, with the exception of 24hr Reserved, accessibility spaces or the underground garage at 107 St. George.
Attempts to park in unauthorized areas will result in enforcement action by means of ticketing or towing at the vehicle owner’s expense.
Please review the applicable regulations for more details about the privileges and restrictions governing faculty/staff permits.
Special Permits
After 4PM parking FAQ
Purchasing a permit after 4pm
You can purchase an After 4pm parking permit via our online permit portal.
Permits are available on a first come, first served basis only.
After 4pm permits are available to faculty, staff, students as well as external visitors to the St. George campus.
Proof of employment or a UTORid is NOT required to purchase these permits.
after 4pm Permit Details
After 4pm permits are valid only on the St. George campus.
They are not valid on the UTM and UTSC campuses.
After 4pm permits are valid after 4:00pm in designated unreserved parking areas, and also valid in these same areas all day on Saturday and Sunday.
Please review the applicable regulations for more details about the privlieges and restrictions governing After 4pm permits.
Under no circumstances are After 4pm permits valid before 4pm during normal business hours (Monday to Friday, 7:00am to 5:00pm).
After 4pm permits are only valid any time on weekends and statutory holidays.
Attempts to park in unauthorized time periods or areas will result in enforcement action by means of ticketing or towing at the vehicle owner’s expense.
Changes to your Permit
For instructions on how to change your registered vehicle through the online permit portal, please click here.
Permits are allowed to have one active license plate. However, you do have access to your account to switch plates. There is a maximum of 7 changes per last 7 days (when changing plates, it must be done in advance of your arrival on campus). It is the permit holder’s responsibility to ensure the plate registered to their permit matches the vehicle they are parking on campus. Any incorrect submissions may result in enforcement action.
Conference Parking FAQ
Purchasing a conference permit
Any interested individuals or parties wanting to purchase Conference permits must contact the Transportation Services office at 416.978.7275 [PARK] or email transportation@utoronto.ca.
Conference permits are available to visitors of the University staying in a residence on the St. George campus. Proof of residence must be provided at the time of application.
Please review the applicable regulations for more details about the privileges and restrictions governing Conference permits.
conference Permit Details